Terms of service

Welcome to Melotte. These Terms of Service (“Terms”) govern your use of our website www.melotte.in and the services we offer. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms.

1. Overview

Melotte is a sneaker brand owned and operated from India. These Terms apply to all visitors, customers, and users of the site. If you do not agree with any part of the terms, please refrain from using the website.

2. Eligibility

To shop with us, you must:

Be at least 18 years old or under supervision of a guardian
Provide accurate personal and payment information
Not use our products or services for any illegal or unauthorized purpose

3. Products & Orders

All products listed are subject to availability.
We reserve the right to cancel or limit quantities of any product.
Prices are subject to change without notice.
Orders may be declined or canceled for reasons including payment issues, suspected fraud, or policy violations.

4. Payments

We accept secure online payments via trusted third-party gateways. We do not store your card details directly. All transactions are encrypted and handled securely.

5. Shipping & Delivery

Please refer to our Shipping Policy for detailed information. Shipping times may vary based on your location and external conditions.

6. Returns & Refunds

We offer a 7-day return window for damaged or defective items only. For more information, refer to our Return & Refund Policy.

7. Intellectual Property

All content on this site — including text, logos, images, and product designs — is the property of Melotte and may not be copied, reproduced, or used without written permission.

8. Prohibited Use

You agree not to:

Violate any laws or third-party rights
Interfere with site security or functionality
Use false identity or misrepresent information

9. Limitation of Liability

Melotte is not liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

10. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts located in Maharashtra, India.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the site means you accept the revised terms.